Returns and Exchanges
The Beach Company wants you to be completely satisfied with your order.
Our trained fit specialists can help you find the perfect fit.
HOW DO I KNOW IF AN ITEM IS ELIGIBLE FOR RETURN?
We adopt a 10-day policy as long as the returned product/s are unused, unwashed, and returned with all original packaging and tags.
If a certain style is NOT eligible, it is mentioned on the product page itself.
Free gifts/products won or received in promotional offers, Swimwear, Jewellery, Pool Floats, Swim Gear & Equipment are not eligible for return.
If a certain style is NOT eligible, it is mentioned on the product page itself.
Free gifts/products won or received in promotional offers, Swimwear, Jewellery, Pool Floats, Swim Gear & Equipment are not eligible for return.
WHAT ABOUT MY MONEY AFTER I RETURN MY ORDER?
You will get a credit voucher for the whole amount you paid which is valid for one year.
WHAT IS THE PROCESS TO RETURN A PRODUCT?
It takes 5 quick steps to return a product:
Step 1: Request a return.
Step 2: We will verify your request.
Step 3: A reverse pick-up will be scheduled.
Step 4: You will receive a credit voucher for the amount of the style/s returned.
Step 5: A size exchange equals a new order to be placed.
Step 1: Request a return.
Step 2: We will verify your request.
Step 3: A reverse pick-up will be scheduled.
Step 4: You will receive a credit voucher for the amount of the style/s returned.
Step 5: A size exchange equals a new order to be placed.
HOW LONG WILL IT TAKE TO PROCESS MY RETURN?
For domestic orders: 8 to 10 working days.
Currently we do not accept returns on international orders.
Currently we do not accept returns on international orders.
HOW LONG WILL IT TAKE TO DELIVER MY ORDER?
It will take 2-7 business days for your order to be delivered. Please get in touch with the Customer Delight Team for expedited delivery.
IS THERE AN ADDITIONAL SHIPPING CHARGE?
For domestic: There is no shipping charge.
WHY ARE CERTAIN PRODUCTS NOT ELIGIBLE FOR RETURN?
Swimwear, Jewellery, Swim Gear & Equipment are not valid for return as we maintain a strict hygiene protocol for the same.
No refund or credit will be given for shipping and handling charges.
Address for Returns/Exchanges:
Fountainhead Retail Pvt Ltd
The Beach Company
146, A to Z Industrial Premises,
G.K. Marg, Lower Parel (W)
Mumbai MH 400013 India
M : +91 9930399631
We hope you enjoy your experience with us.
Love,
The Beach Company